Cabau Lifestyle

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Do you prefer the first of the month, or always on a Monday - this is possible. Always decide when you receive your order.

How do I determine my subscription delivery date?

Cabau Subscriptions

When will I receive my order?

What do I do if I never received my order?

What do I do if I received a defective order?

I have received a damaged product

I have received a wrong product

My order is not complete

I have received an order which is not mine

Orders

What about the shipping rates?

Does Cabau ship worldwide?

Shipping

How can I change my password?

I haven’t received the order confirmation email, bad news?

I don’t remember my password, what should I do?

I did not receive any email to recover my password

Account

What payment methods do you accept?

Can I get an invoice?

Payments

What is the return policy?

How long does the refund take?

How do I make changes to an order I’ve already placed?

Returns

What are the benefits of becoming a Bloom Club member?

Why haven't I received my points yet?

How do I become a Bloom Club member?

What can I get for my points?

I accidently created a discount code, but I don't want to use it right now. What can I do?

Can I also give a friend a discount and receive points as well?

I haven't received my Bloom Club discount code, what now?

Why doesn't my discount code work?

Bloom Club

What is the warranty period?

My cap or lid is broken, now what?

My bottle is leaking, what can I do?

My Water Bottle is difficult to drink from or makes noises while drinking

How do I clean my water bottle?

Bottles

Does every product contain a scoop?

Products

What is a Cabau subscription?

How does a Cabau subscription work?

How can I access the self-service portal?

I want to deviate from the 4/6/8 week frequency, is that possible?

Can I add or remove products to my subscription?

Can I change the flavour?

What payment methods are available for subscriptions?

Where do I find my invoice for my subscription?

Can I cancel my subscription at any time?

I am going on vacation or want to temporarily pause or skip the subscription, is that possible?

How do I determine my subscription delivery date?Updated 2 months ago